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SW-BOX.com Website Review & Ratings + SW-BOX.com Coupons

SW-BOX.com: Products & Services

SW-BOX, also known as Cellphonezone Limited, located in Shenzhen China is one of the fastest growing exporter and wholesaler in China and beyond. Falling under Electrical and Electrical Appliances industry, and with a slogan, “Now everyone can import”, the business has a wide range of products that customers from all world dimensions can choose from. The products range from mobile phone accessories, cell phone/tablets, cables and adapters, automotive accessories, repair tools, etc. All these products can be accessed at SW-BOX homepage. Most of the products come with amazing discounts and prices that are pocket friendly. The products are also of high standards and very durable. The business provides shipping services to almost allover the world, hence, no one is descriminated from getting accessed to these wonderful products.

SW-BOX.com: Company Background

SW-BOX also known as Cellphonezone Limited is an exporter and a wholesaler falling under Electronic and Electrical appliances industry. Established in 2010, the business has been in operation for more than 2 years now. Cellphonezone Limited is located in Shenzhen, Guangdong, China and their offices are located at the 6th Floor, Building B, Century Tower, Futian District. SW-BOX has gone through extensive milestones in their business history. In 2001, three founders established miniature of SW-BOX as 2 retail shops, a repair center and a warehouse in Malaysia. The year 2005, online website (www.sw-box.com) to unlocking cell phones and repair services was established. And in the year 2009, CellPhonezone Limited was perfected. iPhone, iPod series, iPad accessories , Blackberry housings, etc. became the main business of SW-BOX.

SW-BOX.com: Customer Feedback & Reviews

SW-BOX appears to be neither a Resellerating elite member nor a Bizrate member. It is also not found at ebay or Amazon. Thus, it’s difficult to evaluate and analyze consumer reviews, complaints and feedback about the company from the above consumer review websites, and it is not easy to determine the number of customer complaints that have been filed and closed in this company. However, on the company’s website, under Customer Testimonials, there are numerous positive consumer feedbacks that enhance the support of the company. Here, a customer says, “Hi, I received the package today. It was very quick and the product is excellent. Thanks a lot.” Another customer applauds, “high quality metal, quality material; 100% fit; easy to install; very beautiful, I recommend for all iPhone 4 owners”. From these few customer feedbacks and more others on the same site, it’s clear that the company satisfies their customers with quality products and excellent quick shipping and delivery.

SW-BOX.com: Business Credibility & Trustworthiness

SW-BOX has not yet been accredited by BBB. This might be as a result of lack of sufficient background information about the company and failure of the store to file consumer complaints and feedback as they are missing in important consumer review and feedback sites like resellarating, amazon and ebay. It is thus difficult to find out the number of complaints that have been filed and closed at a particular duration of time. However, SW-BOX has been approved by Alibaba as one of the leading cell phone accessories providers such as iPhone 4 cases, iPad 2 cases, and Blackberry Playbook cases. Alibaba.com’s factory audit division seal of approval is only given to the best wholesale companies in the world, and SW-BOX earned it!

SW-BOX.com: Website Popularity & Google Ranking

Alexa ranking places SW-BOX website at 42966 among the 30 million domains worldwide and at 7230 in China. The site has also 510 inbound links. Majority of its users are from China who totals up to 62%. The site is also popular in Australia and it is ranked at 6431. The site appeals to users who are under the age of 35 and childless men who earn between $30000-$60000 and they browse from work. With a Google Page Rank of 3/10, the site has an average page load time of 3.373 seconds. Sw-box.com has a relatively good traffic rank in the cities of Carlingford (#17) and Shenzhen (#443), and the site has been online since 2006. Estimated percentage of global internet users who visit sw-box wesite is 0.0027%. The percentage of global users of this site ranges between 0.0025%-0.00268% in 3 months.

SW-BOX.com: Social Media Presence

SW-BOX social media presence is relatively high considering the fact that they have just been in the business for less than 3 years. The business can be found on Blog, Facebook, Twitter , and Youtube.  The company’s Facebook account has 2618 likes with 32 talking about it. The site is updated regularly with information about new products in the market, available offers and feedbacks to customers. On Twitter account, the company has 2618 followers and they follow 1601. Moreover, there are 2269 subscriptions on their YouTube. The site is therefore relatively high in terms of social media presence and hence a good boost in the social network and the business at large.

SW-BOX.com: Website Security & Safety

SW-BOX collects personal information from its clients to make the site user find more information, products more quickly and easier and helps them make the site easier to use. However, the business does not share this personal information with any non-affiliated entity but it might share it with third parties like international couriers solely for the purpose of shipping. Sensitive and personally identifying data transmitted through SW-BOX is encrypted using Secure Socket Layer (SSL) technology. The site is also McAfee secured and tested on a daily basis.

Google Safe Browsing  diagnostic reports indicate that SW-BOX is not currently listed as suspicious neither is it hosted by malicious software nor has known virus associated with it.

SW-BOX.com: Pricing & Packages

Apart from global shipping of ordered products daily (but not on national holidays), SW-BOX offers amazing discounts on most of its products. Besides, the prices of almost all the products it offers is a consumer friendly one, thus, most people can offered. Global shipping services provided and easy website accessibility render almost everyone in the world to have a glimpse to their products. Below are some of the product prices available at SW-BOX:

Lively Colorful Spots Style TPU Case For Samsung Galaxy S4 i9500 – Black $1.41

Lively Colorful Spots Style TPU Case For Samsung Galaxy S4 i9500 – Black $6.93

The All New Alcohol Tester For iPhone iPod iPad – Black $11

BEST Advanced Swiss Tweezers BST-16C-$2.45

SW-BOX.com: Shipping Rates & Policies

SW-BOX covers almost the global map in shipping products to customers from different dimensions including North and South America, Europe, Asia, Africa, Oceania, and many more. The business has partnered with the major trusted international couriers like Air Mail, Registered Air Mail, EMS, FedEx, UPS and DHL to ship orders to their ordered destinations. For international orders, due to longer customs clearance times, Standard Shipping times have been extended to 15-30 days for Brazil and 10-15 days for all other destinations in Latin America. A customer is however guided on the expected delivery time of his/her product with the list below:

  • Air Mail:  10-30 business days from the day they are shipped.
  • Registered Air Mail: 10-30 business days from the day they are shipped.
  • EMS: 5-15 business days from the day they are shipped.
  • FedEx: 2-5 business days from the day they are shipped.
  • UPS: 2-5 business days from the day they are shipped.
  • DHL: 2-5 business days from the day they are shipped.

However, orders placed during Chinese holidays i.e. Chinese National Day and Chinese New Year’s Day are delayed 3-4 days because some suppliers and couriers are usually affected.

Shipping costs are not inclusive in the prices displayed on the product. A customer is guided in calculating the estimated shipping cost using the software available on the company’s website i.e. using shipping calculator.

SW-BOX.com: Payment Methods Accepted

SW-BOX accepts payment via major credit cards. These are: VISA, MasterCard, PAYPAL and AMEX. The company also accepts payment through HSBC Bank and Western Union. When using bank as your choice of money payment, the company requires you to send them the Reference No through the email or fill the form available at the company’s website. This is also applied to Western Union method of transfer. All transactions through Credit cards to the company’s account are handled by WorldPay. A customer or client is therefore required not to worry about the payment methods as they can accormodate anybody.

SW-BOX.com: Returns, Refunds & Exchange Policy

SW-BOX accepts returns either for refund or replacement. Customers who want to claim a refund from the company and they used  Register Air Mail and EMS have 45 days to do so after the invoice date while those that used UPS, DHL, FedEx have only 30 days to do the same. The above condition also applies to replacement process. Moreover, all returns should be accompanied by an RMA number obtained from the SW-BOX, under submit a support ticket. Customers who wish to return the purchased product are asked requested to do so in the product’s original form, otherwise, it will not be accepted. Shipping costs for all returns are covered by the customer. 15% restocking fee is applied if the cause of the return is human error. SW-BOX only allows a customer to cancel his/her order before it is dispatched; in this case, cancellation is free of charge.

SW-BOX.com: Product images & screenshots
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